|Drop Off Service
• Diagnose customer issues
• Data backup
• All Windows updates and patches
• Hardware and software upgrades
• Remove spyware, malware and viruses
• Clean install of operating system
• Remove potentially harmful dust from inside of computer
All other hardware and software upgrades will be charged separately. All service comes with our 30 day satisfaction guarantee. If the same problem arises within one month of service, just bring it back to the store and we will fix it at no additional charge.
|Flat rate $125 (Includes all labor charges and diagnostic procedures.) If you need it in a hurry add $50 to the flat rate and we’ll make your computer top priority.|
|Pick-up and Delivery Service
We will come to your home or office, disconnect system
and then return and reconnect after repair. Includes
connecting PC and peripherals. All other service will be
at our normal hourly charge of $100/hour.
|$25 each way|
|Phone and Remote Support
||FREE for those quick fixes that take just a few minutes (up to five
$50 up to 30 minutes
$100 maximum fee per incident
|On Site Support and Consulting
||$100/hour (1 hour minimum charge) Billed in 30 minute increments
beyond the first hour. We do not charge for travel time anywhere in
$150/hour Nights & Weekends
|Small Business Support Contracts
||$100/month plus $25/month per computer
Includes one scheduled on-site maintenance visit and unlimited priority emergency support during normal business hours.
• Customer consultation, to help determine client needs
• Order and configuration of system from our suppliers
• Installation and configuration of operating system and other software
• In store transfer of customer data to new machine and installation of customer supplied software
|$125 consulting fee on all personal and laptop computer purchases.
$250 fee on server computer purchases
|Managed Offsite Backup Service
• Nightly backup of critical files, monitored by The Right Click
|$15/month plus $1 per
additional GB of storage.
|The Right Click staff Miscellaneous Services|
Credit card deposit required, will be refunded when loaner is returned.
|$40/Day for rentals. $25 flat fee for a loaner while you wait for yours to be fixed.|
|Data Backup Service||$75 plus cost of media.|
|Computer recycling services||FREE recycling. $50 for secure hard drive erase service.|
||$50 diagnostic charge which will be applied to labor if repair quote
|After Hours Support
||$150/hour nights or weekends
Normal business hours are Monday through Friday
8:00 A.M.- 6:00 P.M. Come by the shop anytime we are open or give us a call to schedule an onsite appointment.
Saturday 10:00 A.M. - 3:00 P.M.
* Server repair and service is available for an additional charge.
* Computers left beyond 30 days will become the property of The Right Click.
* Got a Mac? Yeah, we fix those too.