Price List

Drop Off Service Including: • Diagnose customer issues • Data backup • All Windows updates and patches • Hardware and software upgrades • Remove spyware, malware and viruses • Clean install of operating system • Remove potentially harmful dust from inside of computer All other hardware and software upgrades will be charged separately. All service comes with our 30 day satisfaction guarantee. If the same problem arises within one month of service, just bring it back to the store and we will fix it at no additional charge.	Flat rate $100 (Includes all labor charges and diagnostic procedures.)
Pick-up and Delivery Service We will come to your home or office, disconnect system and then return and reconnect after repair. Includes connecting PC and peripherals. All other service will be at our normal hourly charge of $100/hour.	$25 each way
Phone and Remote Support	$25 for the first 15 minutes, and $25 per every 15 minutes thereafter ($100 maximum fee)
On Site Support and Consulting	$100/hour (1 hour minimum charge) Billed in 30 minute increments beyond the first hour. We do not charge for travel time anywhere in Rhode Island.
Small Business Support Contracts	$75/month plus $25/month per computer. Includes one scheduled on-site maintenance visit and unlimited priority emergency support.
New Computers Including: • Customer consultation, to help determine client needs • Order and configuration of system from our suppliers • Installation and configuration of operating system and other software • In store transfer of customer data to new machine and installation of customer supplied software	$100 consulting fee on all personal and laptop computer purchases $250 fee on server computer purchases
Managed Offsite Backup Service Including: • Nightly backup of critical files, monitored by The Right Click	$15/month plus $2 per GB of storage.
The Right Click staff Miscellaneous Services
Computer recycling services	FREE recycling. $50 for secure hard drive erase service.
Printer repair	$50 diagnostic charge which will be applied to labor if repair quote is accepted.
After Hours Support	$150/hour nights or weekends

Normal business hours are Monday through Friday
8:00 A.M.- 6:00 P.M. Give us a call to schedule an appointment.
Saturday 10:00 A.M. - 3:00 P.M.

* Server repair and service is available for an additional charge.
* Computers left beyond 30 days will become the property of The Right Click.
* Got a Mac? Yeah, we fix those too.